Case Studies

Workplace Recycling (Including Wishcycling)

Client: iAM Learning

Format: Interactive eLearning (Articulate Storyline)

My Role: Learning Design Lead, Course Architect, Storyline Developer

Audience: Workplace employees across industries

Course Seat Time: ~10 minutes

Workplace Recycling — At a Glance

Client: iAM Learning
Role: Learning Design Lead, Course Architect, Storyline Developer
Format: Interactive compliance eLearning
Audience: Workplace employees
Seat time: 10 minutes

This project demonstrates:

Real-client learning design under compliance constraints
Scenario-based practice instead of a final quiz
Intentional use of performance support
End-to-end learning architecture

The Challange

Workplace recycling is often undermined by wishcycling—well-intentioned but incorrect recycling behaviors. The goal was to design a short, engaging learning experience that clarifies correct decisions, encourages real-world application, and meets accreditation requirements without feeling like traditional compliance training.

The Solution

Interactive Storyline course with embedded practice
Scenario-based knowledge checks (no final exam)
Clear focus on workplace decision-making
Performance support integrated into the experience

Select Play to view this course in action!

My Role

Led learning design and course architecture
Defined learning objectives, structure, and interaction strategy
Designed practice model and performance support placement
Developed the Storyline course
Collaborated with the script writer and the visual design team

This course was intentionally designed as more than a single learning asset. Below are the key design components that work together to support learning transfer.

Select each title to learn more.

▶ Learning Strategy & Design Decisions

Practice-first design (learning reinforced as it happens)
No final quiz; knowledge checks embedded throughout
Interactions tied to common workplace errors
Cognitive load managed through short sections

▶ Design Artifacts & Learning Ecosystem

🧠 Design Specification & Treatment

Defined scope, objectives, structure, and interactions
Served as a blueprint for content and development

This document served as the blueprint for development and content creation

📄 Performance Support Assets

Downloadable recycle sign templates to reinforce correct behaviors in the workplace
A customizable recycling plan template to help learners apply concepts to their own environment
A takeaway task encouraging learners to conduct a waste audit and implement a plan on the job

▶ Development Highlights

Built in Articulate Storyline
Layered feedback and interactions
Modular structure for future updates
Accessibility considerations (focus order, clarity)

▶ Reflection & Iteration

This project demonstrates my approach to designing compliance-aligned learning that feels practical and human.

If revisited today, I would:

Add more branching decision points for role-specific contexts
Expand optional performance support for different workplace environments
Explore data-informed iteration based on learner behavior

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