Professional Experience

The Training Associates (TTA) | May 2025 - Present

• Design and develop SCORM-compliant eLearning supporting digital transformation initiatives for a global hospitality client.

• Partner with stakeholders to clarify performance gaps and align content to operational KPIs.

• Use learner analytics to iterate content, improve retention, and reduce support tickets.

Axiom Learning Solutions | March 2024 – October 2024

• Built scenario-based simulations, improving knowledge retention and decision accuracy.

• Applied UX and data insights to refine curriculum and reduce production timelines.

• Supported change-driven training initiatives tied to new tools and workflows.

• Documented requirements, milestones, and revisions across multiple concurrent projects.

AllenComm | July 2023- May 2025

• Built interactive simulations and compliance modules for financial services using DominKnow One.

• Conducted needs analysis and recommended targeted learning solutions tied to business outcomes.

• Managed LMS configuration and rollout for secure, scalable training delivery.

• Ensured WCAG accessibility through structured testing and remediation.